Where are you based and what areas do you cover?
We have offices in Swansea, Liverpool and Colwyn Bay. We provide a nationwide enforcement service, covering all of England and Wales.
How quickly will an enforcement agent attend the address as directed?
Once the 7 clear days notice period has passed, we aim to have an enforcement agent in attendance as soon as possible, usually within a few days.
Are you a Government agency or a private business?
We are a private limited company. Our High Court Enforcement Officers are authorised by the Lord Chancellor.
Are you a member of any industry associations?
Yes, we are members of the High Court Enforcement Officers Association (HCEOA). One of our authorised officers, David Asker, is a board director of the HCEOA.
Do you collect Council Tax arrears or parking fines?
No, we specialise in the enforcement of judgments for private individuals, businesses of all sizes, landlords, as well as solicitors acting on behalf of those clients.
However, our sister company, Excel Civil Enforcement, does specialise in this area, working with local authorities around the country.
Do you provide process serving?
Yes we do. Please contact us on 0333 001 5100 for further details.
Can you enforce judgments in Scotland?
No, Scotland has a different system. However, if the defendant is based in England or Wales, we can enforce a Scottish judgment.
Can you enforce judgments awarded in other countries?
If the defendant is based in England or Wales or has assets located here, then the overseas judgment can be enforced by us. You can read more here.
How can I apply to work for you?
Please use our careers contact form.
Who do I contact with a media enquiry?
Do you work with the Police?
Yes, where we consider there is a risk of there being a breach of the peace, we will ask for Police assistance. In the case of evictions and repossessions, these are normally planned with the Police and executed with their attendance.
Are you Certificated Bailiffs?
The term Certificated Bailiff has been replaced with Certificated Enforcement Agent. This is a person who has been assessed by a judge to evaluate his ability to act as an enforcement agent. The certificate is valid for two years and is awarded to individuals.
So while The Sheriffs Office as an organisation is not certificated, our enforcement agents are Certificated Enforcement Agents, so you can instruct us to act under Common Law on your behalf.
What is your policy regarding vulnerable debtors?
Our policy is to ensure that the operations of the business do not have any negative impact upon vulnerable consumers, whose ability or circumstances require us to take extra precautions in the way that we sell and provide our services in order to ensure that they are not disadvantaged in any way. Please read our full policy on vulnerable debtors.